Shipping policy

EXZ MOTO – Shipping Policy

Processing & Fulfillment Time

Orders placed through EXZMoto.com typically require 3 to 6 business days for handling before shipment. This includes packaging, quality control checks, and order preparation. Orders placed on weekends or holidays will begin processing on the next business day.

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Delivery Timeframes

• Most orders shipped within the United States are delivered within 14–35 days from the shipment date depending on the product and destination.

• Delivery timelines are estimates only and not guaranteed, as delays may occur due to carrier issues, weather, customs clearance, or other factors outside our control.

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Pre-Orders & Made-to-Order Items

If an item is listed as a pre-order or made-to-order, the estimated ship date will be shown on the product page. These dates may change without notice due to supplier or logistics delays. If there are significant changes, EXZ Moto will notify you by email.

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Tracking & Notifications

Once your order ships, you’ll receive an email with tracking details. Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

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Shipping Methods

We use trusted carriers such as UPS, USPS, FedEx, and others. Carrier selection depends on order size, destination, and the most efficient delivery option available.

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Delays, Address Errors & Responsibility

EXZ Moto is not liable for shipping delays caused by carriers, incorrect or incomplete addresses, or events beyond our control. Please ensure all shipping information is correct before placing your order.